The questionnaire submitted to the company is below, partially pre-filled on the base on the information collected by the OpenCorporation staff.
MAPFRE SA did not fill the questionnaire.
Registry
1. Business name
MAPFRE SA
2. Report submitted by the company management or trade union / employee representatives
No
3. Role in TNC
- KeyRole - Chairman
- KeyRole - CEO
- KeyRole - Human Resources
- KeyRole - CSR
- KeyRole - Industrial relations
- KeyRole - Communication Public Relations
4. Global Ultimate Ownership (GUO)
FUNDACION MAPFRE
5. Country (GUO)
Spain
6. Parent company
FUNDACION MAPFRE CARTERA MAPFRE SL
7. Legal form
- Limited liability company with share capital divided into units
- Limited liability company
- Listed liability company with share capital divided into units
8. Is it an SE (Societas Europaea)?
No
9. LEI (Legal Entity Identifier)
95980020140005693107
10. BVD Code
ESA08055741
11. National ID
A08055741
12. Trade Register Number
-
13. VAT
A08055741
14. European VAT
-
15. Legal residence
Spain
16. Number of shareholders
2
17. Information on major shareholders
FUNDACION MAPFRE CARTERA MAPFRE SL
18. Number of subsidiaries
43
19. City
MAJADAHONDA
20. Country
Spain
21. Website
www.mapfre.com
22. ISO Country code
ES
23. Main stock exchange of reference
Bolsa de Madrid
24. ISIN number
ES0124244E34
25. Ticker symbol
MAP
26. Declarations and treaties recognised by the country where it has its registered office
Universal Declaration of Human Rights
Yes
European Convention on Human Rights (ECHR)
Yes
Charter of Fundamental Rights of CDFL Workers (Strasbourg Charter 1989)
Yes
Charter of Fundamental Rights of the European Union EU CFR (Nice Charter 2000)
Yes
Treaty on the Functioning of the European Union TFEU
Yes
Registered office in an OECD country
Yes
ILO C029 - Forced Labour Convention, 1930 (No. 29)
Yes
ILO C087 - Freedom of Association and Protection of the Right to Organise Convention, 1948 (No. 87)
Yes
ILO C098 - Right to Organise and Collective Bargaining Convention, 1949 (No. 98)
Yes
ILO C100 - Equal Remuneration Convention, 1951 (No. 100)
Yes
ILO C105 - Abolition of Forced Labour Convention, 1957 (No. 105)
Yes
ILO C111 - Discrimination (Employment and Occupation) Convention, 1958 (No. 111)
Yes
ILO C138 - Minimum Age Convention, 1973 (No. 138)
Yes
ILO C182 - Worst Forms of Child Labour Convention, 1999 (No. 182)
Yes
Governance
27. Number of members of the Board of Directors (BoD)
-
28. Number of independent directors in the BoD
-
29. Number of women in the BoD
-
30. Duality of the CEO (Chief Executive Officer)
-
31. How is Governance composed?
- Doesn't answer
- Board of Directors
- Board of Directors and supervisory board
- Board of directors plus supervisory board with presence of workers
- Board of Directors plus Board of Statutory Auditors
- Board of directors plus audit with external professionals
32. Total remuneration of the CEO
-
33. Compensatory remuneration of CEO
-
34. Date of remuneration
-
35. Is the CEO's remuneration also linked to the environmental and social dimension?
-
36. Management
Current number of Directors and Managers
-
Name of the current Chief Executive Officer
Mr Antonio Huertas Mejias
Gender
M
Date of birth
1964/01/18
Country
-
Professional profile of the Chief Executive Officer
President of the Board
Sanctions to the Chief Executive Officer
-
Number of companies where the CEO has a role
12
Sector Employment
37. Economic activities
Primary NACE code
6511
Description of primary NACE code
Life insurance
Secondary NACE code
-
Description of secondary NACE code
-
Brief description of activity
The company is engaged in the provision of insurance services. It was formerly known as Corporacion Mapfre. Its shares are listed on the Madrid Stock Exchange under ticker symbol MAP. The company was established in the year 1933. Its main business office is located in Majadahonda, Spain. The company offers a wide range of products and services such as life and non life insurance, as well as finance and securities activities. It also manages investment funds, pension funds, and pension plans. The company is a global firm with operating subsidiaries in Brazil, Uruguay, Spain, the United Kingdom, Venezuela, Turkey, Malta, Columbia, Italy, Luxembourg, Peru, and Mexico.
38. Employed by country (last year)
Austria-Total employed
-
Belgium - Total employed
-
Bulgaria-Total employed
-
Cyprus-Total employed
-
Croatia-Total employed
-
Denmark-Total employed
-
Estonia-Total employed
-
Finland-Total employed
-
France-Total employed
-
Germany-Total employed
-
Greece-Total employed
-
Ireland-Total employed
-
Italy-Total employed
-
Latvia-Total employed
-
Lithuania-Total employed
-
Luxembourg-total employed
-
Malta-Total employed
-
Netherlands-Total employed
-
Poland-total employed
-
Portugal-Total employed
-
United Kingdom-Total employed
-
Czech Republic - Total employed
-
Romania-Total employed
-
Slovakia-Total employed
-
Slovenia-Total employed
-
Spain-Total employed
-
Sweden-Total employed
-
Hungary-Total employed
-
39. Global employment
Workers [2017]
n.a.
Workers [2016]
n.a.
Workers [2015]
n.a.
Workers [2014]
n.a.
40. Female employment world (in % of total world)
Workers (t)
-
Workers (t-1)
-
Workers (t-2)
-
Workers (t-3)
-
Social Dialogue
41. With respect to GUFs you have experiences of practices of:
Social dialogue
-
Rights of information and consultation of employees or their representatives
-
Employee participation
-
GFA Global Framework Agreement
-
42. Compared to ETUFs you have experiences of practices:
Social dialogue
-
Rights of information and consultation of employees or their representatives
-
Employee participation
-
Collective bargaining
-
43. Are there any restrictions on trade union freedom in the country where the company has its registered office?
No
44. Which directives are applied in the company offices in EU 27?
Directive 80/987/EEC
Yes
Directive 89/391/EEC
Yes
Directive 98/59/EC
Yes
Directive 2000/43/EC
Yes
Directive 2000/78/EC
Yes
Directive 2001/23/EC
Yes
Council Directive 2001/86/EC
Yes
Directive 2002/14/EC
Yes
Directive 2002/73/EC
Yes
Council Directive 2003/72/EC
Yes
Directive 2005/56/EC of the European Parliament and of the Council
Yes
Directive 2009/38/EC
Yes
Directive 2004/25/EC
Yes
Directive 2011/35/EU
Yes
45. Is the Company a member of an employers' organisation?
-
46. Collective agreements applied
Global agreement (GFA)
No
Transnational agreements (TNCAs)
No
Transnational agreements by sector (e.g. Bangladesh Accord) or by company (e.g. Global works councils)
No
Agreement to set up the EWC or a representative body in the case of Societas Europaea
No
Joint statements
-
Collective labour agreement in all countries in which it operates
-
Company or supplementary collective labour agreement
-
47. In case of an agreement establishing Cae or a representative body in case of Societas Europaea (SE)
The text of the Agreement shall be made public
No answer
The Agreement was signed by a European Federation (ETUF) or affiliates
-
48. Insert Link to CAE Agreement if available
-
49. In the case of Transnational Agreements
The text of the Agreement shall be made public
-
The Agreement was signed by a World Trade Union Federation (GUFs) or affiliates
-
50. What information and consultation bodies exist in EU 27?
National information and consultation bodies under Directive 2002/14
No answer
National trade union information and consultation bodies under Directive 2002/14
No answer
Workers' health and safety representative within the meaning of Directive 89/391
No answer
Workers' representatives within the meaning of Directives 98/59 on collective redundancies and 2001/23 on the transfer of undertakings
No answer
Social Responsibility
51. Apply GRI Global Reporting Initiative Standards
- Non-response
- No
- Yes, GRI - G4
- Yes, GRI standards
- Citing_GRI
52. Please indicate here the link to the database on GRI Reporting
53. Publish your Social Responsibility Report
Yes
54. Publish the Integrated Report
No answer
55. Applied ISO standards
ISO 9000 - Quality Management (from 9001 to 9004)
-
ISO 14000 - Environmental Management
-
ISO 26000 - Social responsibility
Yes
ISO 50001 - Energy Management
-
ISO 22000 - Food safety management
-
ISO 20121 - Sustainable events
-
ISO 37001 - Anti-bribery management systems
-
ISO 45001 - Occupational health and safety
-
ISO 20400 - Sustainable Procurement
-
56. Other applied standards
Eco-Management and Audit Scheme (EMAS)
-
Forest Stewardship Council (FSC)
-
MCERTS (Environment Agency's Monitoring Certification Scheme)
-
Carbon Disclosure Project (CDP)
Yes
57. Social certifications and other CSR standards applied
SA8000 Social Accountability
No
ILO Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy
-
OECD Guidelines for Multinational Enterprises
Yes
OECD Principles for Corporate Governance
-
58. Global Compact
-
59. SDGs (Social Development Goals)
Yes
60. Do you apply Directive 95/2014 on the disclosure of non-financial information?
-
61. If you adopt OECD guidelines, have you submitted applications to the national contact points?
-
62. If you do not adopt the GRI standards but have prepared a social report, what are the topics regulated?
Transparency
Yes
Relations with suppliers
Yes
Relations with staff
Yes
Relations with the public
Yes
Reducing environmental risks
Yes
Moral and sexual harassment
Yes
63. If you do not adopt the GRI standards but have prepared a social report, which actors/stakeholders are involved?
Trade union organisations
-
Local government
-
Consumer associations
-
Workers' representatives
-
NGO
-
Civil society representatives
-
64. CSR/ESG policies are also applied to:
Domestic transactions
Yes
International transactions
Yes
Supply chain and outsourcing
Yes
Distribution
-
Franchising
-
After sales assistance
-
65. What are the tools used to verify compliance with CSR/ESG policies along the supply chain?
- Non-response
- None
- External Audit
- Internal control
66. Do you adopt or promote whistleblowing practices?
Yes
67. If so, which ones?
-
68. Participation in rankings
- Global 100 Most Sustainable Corporations
- Global CSR RepTrak 100
- BrandZ Top 100 Most Valuable US Brands
- The World's Best Multinational Workplaces
- The Gartner Supply Chain Top 25
- The World's Most Innovative Companies
- The DiversityInc Top 50 Companies
- Best Global Websites
- Green Ranking Global Top 500
- Green Ranking Global Top 100
69. RepRisk indicators
RepRisk indicator (last month)
24
Peak RepRisk Indicator (Last 2 years)
26
% RepRisk Environment
17
% Social RepRisk
67
RepRisk Governance %
16
Job Conditions
70. Do you have a training policy?
Yes
71. Average number of training/employing hours in last year
-
72. Skills management and lifelong learning programmes for the ongoing employability of employees
Yes, in all company sites
73. You have a policy to protect the right to health and safety in the workplace where the company operates
Yes, in all company sites
74. You have a policy to protect the right to health and safety in the workplace in the supply chain
Yes
75. Total number of accidents (latest available year)
-
76. Number of fatalities (latest available year)
-
77. Assessment of psychosocial risks and work-related stress
Yes, in all company sites
78. Recognition of business benefits
Supplementary pension plans
-
Health/additional health
-
Insurance for employees and families
-
Training and support for mobility
-
Hourly/work flexibility
-
Loans/loan repayments
-
Equal opportunities
-
Parental support
-
Reconciling life and work
-
Possibility of bringing children to work in case of need
-
Grant/Refund for registration at the Fitness Centres/Open Sports Facilities
-
Contribution to transport costs incurred by employees
-
Incentive for non-polluting means of transport
-
Corporate Car
-
PC/laptop/telephone
-
Measures to combat poverty or social exclusion
-
Welfare extended to the territory
-
Finance
79. Advertising of the financial statements/consolidated
-
80. If so, with what level of detail?
- Non-response
- Reclassification item
- Reclassification detail
- Detail detailing financial investments and participations
81. Check, supplement or supply quantitative data on (data in euro, thousands)
Total assets [2017]
67.569.480
Total assets [2016]
67.881.760
Total assets [2015]
63.489.270
Total assets [2014]
65.415.270
Equity capital [2017]
8.611.280
Equity capital [2016]
9.126.500
Equity capital [2015]
8.573.740
Equity capital [2014]
9.152.690
Revenues (Net Sales) [2017]
0
Revenues (Net Sales) [2016]
0
Revenues (Net Sales) [2015]
0
Revenues (Net Sales) [2014]
0
Cost of production [2017]
0
Cost of production [2016]
0
Cost of production [2015]
0
Cost of production [2014]
0
labour costs [2017]
0
labour costs [2016]
0
labour costs [2015]
0
labour costs [2014]
0
Other operating expenses [2017]
0
Other operating expenses [2016]
0
Other operating expenses [2015]
0
Other operating expenses [2014]
0
Gross profit [2017]
0
Gross profit [2016]
0
Gross profit [2015]
0
Gross profit [2014]
0
R&D Research & Development [2017]
0
R&D Research & Development [2016]
0
R&D Research & Development [2015]
0
R&D Research & Development [2014]
0
Cash Flow [2017]
0
Cash Flow [2016]
0
Cash Flow [2015]
0
Cash Flow [2014]
0
Added value [2017]
0
Added value [2016]
0
Added value [2015]
0
Added value [2014]
0
Gross operating margin (Ebitda) [2017]
0
Gross operating margin (Ebitda) [2016]
0
Gross operating margin (Ebitda) [2015]
0
Gross operating margin (Ebitda) [2014]
0
Amortization, depreciation and write-downs [2017]
0
Amortization, depreciation and write-downs [2016]
0
Amortization, depreciation and write-downs [2015]
0
Amortization, depreciation and write-downs [2014]
0
Operating result (EBIT) [2017]
0
Operating result (EBIT) [2016]
0
Operating result (EBIT) [2015]
0
Operating result (EBIT) [2014]
0
Interests [2017]
0
Interests [2016]
0
Interests [2015]
0
Interests [2014]
0
extraordinary items [2017]
0
extraordinary items [2016]
0
extraordinary items [2015]
0
extraordinary items [2014]
0
Pre-tax result [2017]
1.508.710
Pre-tax result [2016]
1.805.100
Pre-tax result [2015]
1.662.559
Pre-tax result [2014]
1.809.780
Taxes [2017]
0
Taxes [2016]
0
Taxes [2015]
0
Taxes [2014]
0
Fiinancial P/L [2017]
0
Fiinancial P/L [2016]
0
Fiinancial P/L [2015]
0
Fiinancial P/L [2014]
0
Financial revenue [2017]
0
Financial revenue [2016]
0
Financial revenue [2015]
0
Financial revenue [2014]
0
Financial expenses [2017]
0
Financial expenses [2016]
0
Financial expenses [2015]
0
Financial expenses [2014]
0
Net income (Net Income) [2017]
0
Net income (Net Income) [2016]
0
Net income (Net Income) [2015]
0
Net income (Net Income) [2014]
0
82. On which criteria the financial investment policy is based
- Doesn't answer
- Assessment based on performance only
- Risk-based assessment
- Assessment based on an internal responsibility code
- Assessment based on parameters of social and environmental impact
- Assessment with certification of ethical rating agencies
83. Adoption of tax optimisation actions
- Doesn't answer
- None
- Allocation of profits generated by companies to the jurisdiction with the lowest tax rate
- Transfer pricing regulation (as provided for in the OECD guidelines)
- Unbound on deductibility of payments made to a country with facilitated taxation
- Non-imposition of withholding tax on transfers of money to countries with facilitated taxation
- Non-introduction of exit taxation from tax havens, to be applied when liquidity is transferred from a country with facilitated taxation to highly taxed countries
- Promotion of voluntary disclosure initiatives to highlight assets held in countries with reduced taxation
84. Charity actions/activities/initiatives
-
85. If yes, enter URLs or list the target activitys/associations
-
86. Financial indicators
Profit per employee (th) [2017]
0
Profit per employee (th) [2016]
0
Profit per employee (th) [2015]
0
Profit per employee (th) [2014]
0
Operating revenue per employee (th) [2017]
0
Operating revenue per employee (th) [2016]
0
Operating revenue per employee (th) [2015]
0
Operating revenue per employee (th) [2014]
0
Costs of employees / Operating revenue (%) [2017]
n.a.
Costs of employees / Operating revenue (%) [2016]
n.a.
Costs of employees / Operating revenue (%) [2015]
n.a.
Costs of employees / Operating revenue (%) [2014]
n.a.
Average cost of employee (th) [2017]
0
Average cost of employee (th) [2016]
0
Average cost of employee (th) [2015]
0
Average cost of employee (th) [2014]
0
Shareholders' funds for employees (th) [2017]
0
Shareholders' funds for employees (th) [2016]
0
Shareholders' funds for employees (th) [2015]
0
Shareholders' funds for employees (th) [2014]
0
Working capital for employees (th) [2017]
0
Working capital for employees (th) [2016]
0
Working capital for employees (th) [2015]
0
Working capital for employees (th) [2014]
0
Total assets per employee (th) [2017]
0
Total assets per employee (th) [2016]
0
Total assets per employee (th) [2015]
0
Total assets per employee (th) [2014]
0
ROE using P/L before tax (%) [2017]
17.52
ROE using P/L before tax (%) [2016]
19.779
ROE using P/L before tax (%) [2015]
19.391
ROE using P/L before tax (%) [2014]
19.773
ROCE using P/L before tax (%) [2017]
n.a.
ROCE using P/L before tax (%) [2016]
n.a.
ROCE using P/L before tax (%) [2015]
n.a.
ROCE using P/L before tax (%) [2014]
n.a.
ROA using P/L before tax (%) [2017]
2.233
ROA using P/L before tax (%) [2016]
2.659
ROA using P/L before tax (%) [2015]
2.619
ROA using P/L before tax (%) [2014]
2.767
ROE using Net income (%) [2017]
12.755
ROE using Net income (%) [2016]
13.644
ROE using Net income (%) [2015]
13.984
ROE using Net income (%) [2014]
14.46
ROCE using Net income (%) [2017]
n.a.
ROCE using Net income (%) [2016]
n.a.
ROCE using Net income (%) [2015]
n.a.
ROCE using Net income (%) [2014]
n.a.
ROA using Net income (%) [2017]
1.626
ROA using Net income (%) [2016]
1.834
ROA using Net income (%) [2015]
1.888
ROA using Net income (%) [2014]
2.023
Diversity
87. Do you have a diversity policy in place?
Yes
88. Have measures been taken to support the maternity and parenthood of workers?
Company nurseries
-
Playroom inside the company
-
Agreements with kindergartens/libraries in the vicinity of the company
-
Summer centres
-
Financial contributions for home and/or day-care babysitters
-
Reversible part time
-
Teleworking
-
Work at home
-
Time bank
-
Flexible time in or out
-
Flexibility on shifts
-
Concentrated timetable
-
Employment support upon return from maternity leave or parental leave
-
Training for reintegration after maternity or parental leave
-
89. Has the gender budget been adopted?
-
90. What specific measures should be taken to promote female employment and career development?
Training courses for the acquisition of specific skills intended solely for female workers
-
Training initiatives in sectors and levels where women are underrepresented
-
Encouraging applications from women for senior posts
-
Change in work organisation to facilitate the reconciliation of living and working time
-
Preference in recruitment of the candidate in case of equal merit with the male candidate
-
Monitoring of recruitment and career advancement of women
Yes, in all company sites
Study of the situations, levels and sectors in which pay differentials occur
Yes, in all company sites
Training courses/seminars on equality and equal opportunities for managers and employees
-
91. Bodies/Committees for Equal Opportunities in the Company
-
92. If Yes, with an expense budget funded by the employer?
-
93. What measures should be taken to include workers with a difference of racial or ethnic origin and/or for the promotion of religious beliefs?
Change in work organisation
-
Granting of permits
-
Flexible time in or out
-
Flexibility on shifts
-
Concentrated timetable
-
94. Use of child labour
No
95. Measures to combat child labour
Not contracted with suppliers using child labor
-
Involves third party entities to monitor the phenomenon
-
Requires its suppliers to terminate their contractual relationships with any subcontractors who use child labor
-
Termination of contractual relationships with suppliers using subcontractors employing minors
-
96. Spreading a culture of differences and human rights
Training Courses/Internal Company Seminars
-
Funding of participation in training courses/seminars
-
Promotion and/or support of awareness campaigns
-
97. Judicial sentences in cases of discrimination and/or harassment in the last 5 years?
Discrimination/gender harassment or sexual orientation
No
Discrimination/harassment by age or disability
-
Discrimination/harassment by race or ethnic origin
No
Discrimination/harassment on the grounds of religion or belief
No
98. Judicial convictions for trade union reasons in the last 5 years?
No
99. Provision of specific measures for the protection of the health and safety of female workers and in relation to age and origin from other countries
Provision of gender-differentiated protection measures
-
Provision of age-differentiated protection measures
-
Inclusion in risk assessment
-
Training and supervision in relation to age
Yes, in all company sites
Training and supervision in relation to provenance
-
100. Involvement of workers' representatives in the adoption of measures on the theme of diversity
Yes, in all company sites
Accessibility
101. Do you have a web accessibility policy?
Yes
102. Enter URL of the page on the web policy
-
103. Web site accessibility, what actions have you applied
Insertion of Tag Title and Alt in media and hypertext content (for the blind)
-
Use of correct fonts: Georgia, Times New Roman, San Serif, Verdana
-
Backgrounds with contrasting color and text
-
Character magnification with "3 A" positioning in the top right corner
-
Readable website adaptable to all new devices, from smartphones to tablets
-
104. Do you have a specific policy of job placement of people with disabilities?
-
105. If Yes, which ones?
Abatement of architectural barriers for disabled motors in every room of the 'company for full use and access to every single service
-
Dismantling of barriers for sensory disabled with tactile paths, sound signal floors, paths to the floors
-
Supply of food suitable for different food needs, including ethnic and religious ones (e.g. intolerances or allergies, celiac disease, kosher, halal, vegetarian, vegan)
-
Adoption of smart working (1) for temporary disabilities (2)
-
106. If Yes, for what type of disability?
People with motor disabilities
-
People with sensory disabilities
-
107. Adoption of training/updating programmes for disabled workers?
-
108. If Yes, how?
With qualified staff on the various disabilities with the peer-to-peer principle
-
With external experts
-
With refresher courses and information to all employees
-
109. Does your company have a policy of accessibility, work facilitation, IT tools?
-
110. If Yes for what kind of disability?
People with motor disabilities
-
People with sensory disabilities
-
111. Involvement of workers' representatives in the adoption of measures on accessibility for people with disabilities
-
112. For company meetings/meetings, what accessibility policies are in place?
Abatement of architectural barriers for disabled motors in every room of the 'company for full use and access to every single service
-
Dismantling of barriers for sensory disabled with tactile paths, sound signal floors, paths to the floors
-
Supply of food suitable for different food needs (intolerances or allergies, celiac disease, kosher, halal, vegetarian, vegan)
-
Adoption of smart working (1) for temporary disabilities (2)
-
Environment
113. Do you have an environmental policy?
Yes
114. How often are monitoring reports published?
- Non-response
- Occasional
- Biannual
- Yearly
115. Involvement in environmental risk management policies
Unilaterally
-
With the workers' representatives
-
With its main suppliers/customers
-
With administrations and civil society directly or indirectly involved
-
116. Is there significant progress in the company's environmental performance?
-
117. Environmental risk management policy applied in all the locations in which the company operates
-
118. Adoption of a Green Public Procurement system for suppliers
-
119. Adoption of measures to monitor and reduce environmental risk
-
120. Life cycle assessment analysis?
Yes
121. Adoption of measures for circular economy and efficient use of materials?
-
122. Use of eco-design and design for the recovery of materials at the end of their life?
-
123. Convictions at all levels for environmental offences over the last 5 years?
-